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Credits & purchases

Purchase confirmed but credits pending? Keep the same Aisma profile open, refresh Profile and check again shortly. Store notifications can take a little time.

If the balance has not changed, send your receipt and Aisma Account ID to support.

Your subscription

On iOS or Android, open Aisma → Credits, then Restore purchases or Manage subscription. Web purchases restore when you sign into the same profile.

Billing emails contain a secure customer-portal link for cancellations, payment details and invoices.

Your next edit

Start with a video, describe the change and add references when a specific look matters. Our illustrated guide walks through an actual example.

Account & data

Protect your private profile by linking Apple, Google or email in Profile. Account deletion has its own instructions.